The report “Increasing Transparency & Fighting Corruption through ICT – Empowering People and Communities” is now available here.
My chapter explores the role of mobile technology as a means to promote good governance, increase accountability and fight corruption. It gives a general overview of governance in relation to mobile services looking into the specifics of mobile technology as a way to fight corruption. For a better understanding of both the potential and challenges in using mobile technology, it analyses relevant cases with a focus on Uganda. The study draws from data generated through desk research and in-depth interviews, meetings and discussions with key stakeholders in East Africa.
Other chapters are written by Åke Grönlund, Rebekah Heacock & David Sasaki and Walid Al-Saqaf.